Shipping policy

We currently ship Vital Vibes patches to all 27 European Union countries. 
Below you’ll find detailed information about shipping methods, delivery times, and what to expect after placing your order. At this time, we do not ship outside the European Union. 

 

Order Processing Time 

All orders are processed within 1–2 business days, excluding weekends and public holidays. 

Orders placed after our daily cut-off time or during weekends will be processed on the next business day. Once your order has been dispatched, you will receive a shipping confirmation email. 

 

Country-Specific Delivery Information 

To ensure fast and reliable delivery across Europe, we work with international and local courier partners, selected based on destination country and service quality. 

Below you’ll find an overview of typical courier partners and estimated delivery times by country. 
The final carrier for your order will be confirmed in your shipping confirmation email. 

Country 

Courier Partners 

Estimated Delivery, business days 

🇩🇪 Germany 

Hermes 

5-6 

🇫🇷 France 

Colissimo 

5-7 

🇮🇹 Italy 

Poste Italiane 

3-5 

🇪🇸 Spain 

CTT Express 

4-9 

🇳🇱 Netherlands 

PostNL 

5-7 

🇧🇪 Belgium 

PostNL 

5-7 

🇱🇺 Luxembourg 

PostNL 

5-7 

🇦🇹 Austria 

DPD AT 

5-6 

🇵🇱 Poland 

InPost Home / Locker 

3-5 

🇨🇿 Czech Republic 

CZ Post / PuDo 

3-4 

🇸🇰 Slovakia 

SPS / SPS PuDo 

3-4 

🇭🇺 Hungary 

Sameday HU / EasyBox Locker 

2-3 

🇷🇴 Romania 

Sameday RO / EasyBox Locker 

2-3 

🇧🇬 Bulgaria 

Sameday BG / EasyBox Locker 

1-2 

🇬🇷 Greece 

ACS 

1-3 

🇵🇹 Portugal 

CTT Express 

4-9 

🇸🇪 Sweden 

PostNord 

6-12 

🇩🇰 Denmark 

PostNord 

6-12 

🇫🇮 Finland 

Posti 

6-12 

🇮🇪 Ireland 

AnPost 

6-12 

🇱🇹 Lithuania 

Venipak 

5-7 

🇱🇻 Latvia 

Venipak 

5-7 

🇪🇪 Estonia 

Venipak 

5-7 

🇸🇮 Slovenia 

DPD SI 

3-4 

🇭🇷 Croatia 

DPD HR / PuDo 

3-4 

🇨🇾 Cyprus 

Box Now 

4-5 

🇲🇹 Malta 

Malta Post 

6-12 

 

Important Notes 

Courier partners may vary depending on destination and operational availability 

Please note that delivery times are estimates and may vary during peak periods, public holidays, or due to circumstances beyond our control. 

 

Shipping Costs 

Shipping costs are calculated at checkout and may vary depending on destination and order value. 

We may offer free shipping promotions or thresholds from time to time. Any applicable shipping fees will always be clearly displayed before you complete your purchase. 

 

Order Tracking 

Once your order has been shipped, you will receive an email with a tracking link, allowing you to follow your delivery in real time. 

Tracking information may take up to 24 hours to become active after dispatch. 

 

Customs, Duties & Taxes 

All Vital Vibes orders are shipped within the European Union. 

This means: 

  • No customs duties
  • No import taxes
  • No additional fees upon delivery 

The price you see at checkout is the final price you pay. 

 

Delivery Issues & Delays 

If your order is delayed, missing, or arrives damaged, please contact us as soon as possible so we can assist you. 

Please ensure that your shipping address is entered correctly at checkout. We cannot be held responsible for delivery issues caused by incorrect or incomplete address information. 

 

Contact Us 

If you have any questions about shipping or delivery, our team is here to help.